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Privacy Policy

Effective Date: January 25, 2025
Last Updated: January 25, 2025

Introduction

Cute & Funny LLC d/b/a catnet systems ("we," "our," or "us"), a New Mexico limited liability company, operates vrOS (Virtual Reality Operating System) and the website docs.vros.cat. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

By using vrOS, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Steam Account Information: When you use vrOS through Steam, we access your Steam display name and Steam ID for overlay ownership and cloud save functionality
  • Settings and Preferences: Your vrOS configuration settings, overlay layouts, and preferences
  • Support Communications: Information you provide when contacting us for support

Information Collected Automatically

  • Usage Data:
    • Overlay creation and usage patterns (anonymous)
    • Performance metrics (frame rates, latency)
    • Feature usage statistics
    • Crash reports and error logs
  • Device Information:
    • VR headset model and firmware version
    • Graphics card and driver information
    • Operating system version
    • System specifications relevant to VR performance

Information We Do NOT Collect

  • Personal identification information (beyond Steam display name)
  • Payment or financial information
  • Browsing history or website visits
  • Contents of your overlays or applications
  • Microphone audio or camera video
  • Location data

How We Use Your Information

We use collected information to:

  1. Provide and Maintain Service

    • Enable Steam Cloud saves
    • Restore your settings across devices
    • Provide technical support
  2. Improve vrOS

    • Analyze performance metrics to optimize software
    • Identify and fix bugs
    • Understand feature usage to guide development
  3. Ensure Safety

    • Monitor for crashes and stability issues
    • Provide safety warnings based on usage patterns
  4. Communicate

    • Respond to support requests
    • Send important updates about vrOS (opt-in only)

Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information. We may share information only in these circumstances:

  1. With Steam: Integration with Steam services as required for functionality
  2. Service Providers: Third-party services that help us operate vrOS (e.g., crash reporting services)
  3. Legal Requirements: If required by law or to protect rights and safety
  4. Business Transfers: In connection with a merger, acquisition, or sale of assets
  5. Aggregated Data: We may share anonymized, aggregated data that cannot identify you

Data Storage and Security

  • Location: Data is stored on secure servers in the United States
  • Encryption: Settings and preferences are encrypted in transit and at rest
  • Access Control: Limited to authorized personnel only
  • Retention: Usage data retained for 12 months; crash logs for 6 months
  • Steam Cloud: Settings stored via Steam Cloud are subject to Steam's privacy policy

Your Rights

You have the right to:

  1. Access: Request a copy of your data
  2. Correction: Request correction of inaccurate data
  3. Deletion: Request deletion of your data
  4. Opt-Out: Disable telemetry in vrOS Settings
  5. Portability: Export your settings and configurations

To exercise these rights, contact: privacy@vros.cat

Children's Privacy

vrOS is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to equal service and price

International Users

vrOS is operated from the United States. If you use vrOS from outside the United States, your information will be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of vrOS after changes constitutes acceptance of the revised policy.

Third-Party Services

vrOS integrates with:

Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify affected users via Steam and email (if provided) within 72 hours of discovery.

Contact Information

For privacy concerns or questions:

Cute & Funny LLC d/b/a catnet systems
Email: privacy@vros.cat
Website: https://vros.cat

Data Protection Officer
Email: dpo@vros.cat

Telemetry Opt-Out

To disable telemetry:

  1. Open vrOS Dashboard
  2. Go to Settings → Privacy
  3. Toggle "Send usage data" to OFF

Note: Disabling telemetry may prevent us from diagnosing issues with your installation.

For users in the European Economic Area, we process data based on:

  • Legitimate Interests: Improving vrOS and ensuring security
  • Consent: For optional features and communications
  • Legal Obligations: When required by law

This Privacy Policy is governed by the laws of New Mexico, United States, without regard to conflict of law principles.